Vauxhall Astra Safety Recall

PRODUCT SAFETY RECALL

ASTRA DIESEL WITH MANUAL TRANSMISSION ​- REF 18-C-120 (E181803130)

THE ISSUE

Vauxhall Motors Ltd are committed to providing continuous improvement. They have noted that the Astra 1.6 Diesel with manual transmission built between model years 2016 and 2018 have experienced, in some isolated cases, extended pedal travel and a reduction in braking power where the brake pedal is applied slowly and constantly. However, under general circumstances, including emergency braking, the system operates as designed

OUR ACTION

To address this issue we have decided to launch a 2 step recall on all of the affected vehicles.

Step 1 – Which should be completed immediately - check braking system and replace the hydraulic fluid in the system.

Step 2 – Upon subsequent notification, replace all affected components.

Both Steps 1 & 2 will be carried out free of charge by us.

For Step 2, Vauxhall are currently ensuring adequate parts are available to rework your vehicle and will send you a second letter as soon as the parts are available to advise you of next steps.

IMPORTANT INFORMATION

If you feel that the pedal is not responding correctly, please remove your foot from the brake pedal and reapply firmly.

How do I know if my Astra is affected?

All owners of affected vehicles have been written to using address data provided by the DVLA.

Vehicles affected are Astra K diesel models equipped with manual transmission.

You can find out if your Astra has an outstanding recall by clicking on the following link and entering your vehicle registration number - https://www.check-mot.service.gov.uk/

YOUR ACTION

Please immediately contact us to arrange for step 1 of the action to be carried out.

Ask us about our collection and delivery service for the following steps of the recall.

CONTACT THE SERVICE TEAM NOW

Frequently Asked Questions

What is the problem?

Constant quality controls revealed that on MY 2016-18 Astra equipped with the combination of both a diesel engine and manual transmission, in cases where the brake pedal is applied slowly and constantly, the customer might experience an extended pedal travel and reduction in braking power.


What may happen in this case?

If pedal application is very slow and constant, the brake system creates no pressure during the full pedal travel. However, under general circumstances, including emergency braking, the system operates as designed.

Important Information: If you feel that the pedal is not responding correctly, please remove your foot from the brake pedal and reapply firmly.


Is my vehicle safe to drive?

Yes your vehicle is safe to drive. The brake system operates as designed unless (in affected vehicles) the brake pedal is applied with gentle and constant pedal force. By notifying customers of the potential issue and providing guidance how to respond if the brake pedal does not perform correctly we are satisfied that the vehicle is safe to drive.


When can customers expect to get their cars fixed?

To address this issue we have decided to launch a two step proactive action of all of the affected vehicles.

  • Step 1: Which should be completed immediately - Check braking system and replace the fluid in the system.
  • Step 2: Upon subsequent notification, replace all affected components.

Both Steps 1 and 2 will be carried out free of charge by us.


How long will the vehicle be in the dealership for step 1?

The vehicle will be with us for approximately 3 hours.


How long will the vehicle be in the dealership for step 2?

The vehicle will be with us for approximately 2 days.


Will you offer alternative transportation / a courtesy vehicle while the vehicle is being repaired?

Alternative transport will be offered, subject to certain conditions, while your vehicle is being repaired under step 2.


Who can carry out this recall work?

Any Vauxhall Authorised Repairer.


How much will the repair of the affected vehicle cost?

The rework is free of charge for the customer.