Vauxhall Customer Excellence Award

The Vauxhall Customer Excellence Awards recognise the Retailers for the quality of service they give.

The Vauxhall Customer Excellence Award was an annual recognition given by Vauxhall Motors, a British automotive company, to its dealerships that demonstrated outstanding customer service and satisfaction.

What can I expect from an award-winning Retailer?

You can expect highly professional and attentive customer service, with clear and timely communications at every step. All of the winners routinely go the extra mile to help customers, and this award recognises the hard work that has gone into their all-round service.

How are the winners decided?

Customers like you decide on the winners.

Vauxhall look at thousands of Purchase Satisfaction and Service Satisfaction surveys. (One tally came to over 70,000 surveys in six months.) Each year, Customer Excellence Awards go to the Retailers with the best combined recommendation score.

After you buy a new Vauxhall or have your vehicle serviced, we invite you to fill in a survey so that your individual voice can be heard.

That explains why we've won so many!