Service Booking

We offer a giant range of services for Vauxhall cars - and for any other marque for that matter. We offer MOT testing, servicing, repairs and general maintenance along with windscreen fitting and tyre puncture repair.

Marketing Preferences

We would like to stay in touch with you to keep up to date with our latest product news, marketing services and offers. If you would like to receive future information by either of the methods below, please indicate by selecting the option. All information provided will be used and processed in accordance with our Privacy Policy. For more information please see our Privacy Policy.

Privacy & Terms

ASTON VAUXHALL IS COMMITTED TO PROTECTING YOUR PRIVACY.

We respect your privacy and we are committed to protecting your personal data and complying with requirements of the General Data Protection Act 2018. This privacy policy will tell you how we look after your personal date when you visit our company in person or via our website.

We may occasionally modify this Privacy Statement, such variations becoming effective immediately upon posting to the website and by continuing to use the website, you will be deemed to accept any such variations.

Please note that we do provide links to other sites, which may not be governed by this Privacy Policy and you should view the particular privacy policies of those sites for further information.

Collecting personal information

We may collect, store and use the following kinds of personal information:

·Information that you provide to us when registering with our website (including your email address)

·Information that you provide when completing your online profile (including your name, gender, date of birth and any educational details and employment details you provide)

·Information that you provide to us when signing up to any distribution lists to receive correspondence from us

·Information relating to any purchases you make of our goods or services, including any other transaction details made via any of our websites (including your address, telephone number and payment details)

Using personal information

Personal data we receive will be used for the purposes it was provided, including:

·Meeting the terms of your order

·Enabling your use of the services available on our website

·Sending you goods purchased through our website

·Supplying to you services purchased through our website

·Sending statements, invoices, payment reminders and collecting payments from you

·Sending you maintenance and safety related alerts about your vehicle

·Sending you our email newsletter and offers if you have requested it (you can inform us at any time if you no longer require the newsletter)

·Provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information)

·Internal record keeping

·Customer satisfaction surveys

Disclosing personal information

·We may disclose your personal information to any of our staff, agents, suppliers or subcontractors where it would be reasonable to do so. (If consent is necessary to facilitate this sharing, we will ensure it is obtained prior to processing)

·We may be legally obliged to disclose your personal information to the extent that we are required to do so by law

·In connection with any ongoing or prospective legal proceedings

·In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)

·To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information

·Except as provided in this policy, we will not provide your personal information to third parties.

Security of personal information

·We will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information

·We store physical data for a minimum of 7 years or as required by law. This data is kept in a locked area in a separate building with access limited to specific authorised personnel only

·We do not store any of your electronic personal data on site. All data provided is kept in datacentres only accessed by private network connections protected by enterprise grade firewalls and security measures. Access is limited to specific authorised personnel

·All details of financial transactions entered via our website will be protected by encryption technology

Your rights

·You may instruct us to provide you with any personal information we hold about you, via a Subject Access Request

·Upon receipt of such a request we will, after confirming identity, provide all relevant data we may hold to you in the most practical format unless otherwise stipulated and reasonably possible

·We may withhold personal information that you request to the extent permitted by law

·If you instruct is to no longer process your personal data, we will do so as quickly as possible

·If you instruct us to destroy any/all of your personal data we may hold, we will do so as quickly as possible

·If you instruct us to cease all processing for marketing purposes, we will do so as quickly as possible

Cookies

·Please view our Cookie policy here

ICO Registration

·We are registered as a data controller with the Information Commissioner's Office and our registration number is: Z3346022

Data Protection Officer

·Our Data Protection Officer is Amanda Stevens. Data Protection issues can be directed to data@astonvauxhall.co.uk